Creative Coaching

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Beyond the words

Do you ever think about what you’re saying to others when you’re not speaking?

Whether or not you agree with the notion that it’s how you say something rather than what you say that matters, one of the most widely referenced statistics in communications today is Professor Albert Mehrabian's communications model, the overly-simplistic interpretation of which is that:

  • 7% of meaning is in the words that are spoken.
  • 38% of meaning is paralinguistic (the way that the words are said).
  • 55% of meaning is in facial expression.


Posted on Thu, December 10, 2015 in General Leadership Personal Development